by chris | Apr 26, 2026 | Reflections & Future Readiness
3 headlines in January took my attention. “Luxury no longer means quality’: Consumers weigh in on the slowdown – Vogue Business “China enters ‘new normal’ for luxury market with flat sales expected in 2025” – Reuters...
by chris | Apr 26, 2026 | Leadership & Change, Reflections & Future Readiness
It’s a question that keeps many agency leaders awake at night. For decades, creative agencies have been the custodians of storytelling, the architects of emotion, and the bridge between brands and their audiences. AI has been used to create campaigns, analyzing...
by chris | Apr 26, 2026 | Reflections & Future Readiness
When companies look to up-level customer experience, they often dive straight into the latest shiny technology—AI, chatbots, data analytics, you name it. And yes, these tools can create personalized and efficient customer interactions. However, without bringing the...
by chris | Apr 26, 2026 | Strategy & Growth
In November 2022, Skynova did a study of 492 startup founders and found that 47% of startup failures were due to a lack of financing, while 44% failed because of running out of cash. The study also noted that the ongoing Covid-19 pandemic was responsible for 33% of...
by chris | Apr 26, 2026 | Strategy & Growth
Many businesses fall into the trap of thinking their product or service is for everyone. While it might feel like casting a wide net will attract more customers, the opposite is true. When you try to speak to everyone, you end up connecting with no one. This is where...
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